New Features – We need your input! May 28, 2023 Chintan Bharwada Articles [ays_poll id=4] About the authorRelated posts Chintan BharwadaChintan is the Founder and Editor of Loyalty & Customers.September 21, 2009Customer retention and university alumniSeptember 23, 2009Customer loyalty can be a long process. You can start by doing few simple things:October 9, 2009Factors affecting member loyaltyOctober 21, 2009Customer loyalty – managing, understanding and profitability