Marketing to women – Are you ready!!

Last Updated: August 19, 2010By Tags: ,

Marketing to women will deliver more profits to your bottom line than putting the same budget against an all-male target.

Marketers must understand that women are elusive. Today’s woman is modern and confident, yet still holds onto some of the traditions of the past. So while they don’t want to be associated with the nuclear family of the ‘50s, they also don’t want marketers to assume they are so modern that they don’t value traditional family roles. Marketers must move away from the status quo and towards a fresh approach that mirrors the attitudes and thinking of the current female segment.

While women continue to hold a stronger position in the corporate world and choose to be single, they still hold onto some of the traditional roles and responsibilities of the past. They cherish family and friends yet push hard up the corporate ladder. They hope for the engagement ring even though they may out-earn their potential husbands in the workforce. Understanding this natural tension between the past, present and future that many women face is a big step towards brand loyalty.

During my research I came across these stats about what women buy.

Women buy:

  • 53% of all stocks
  • 51% of all sports equipment
  • 66% of all personal computers and 51% of consumer electronics
  • 47% of hardware and home improvement materials
  • 85% of groceries
  • 75% of over the counter drugs
  • 90% of greeting cards
  • 94% of all home furnishings
  • 46% of men’s wear
  • 60% of flowers
  • 65% of all cars
  • 80% of all health care
  • 88% of medical insurance
  • 60% of self-help books

Although the future of marketing circles around women, this is a huge challenge for all companies. Female consumers are very busy and have a complex web of duties that make them less than readily available. They have the ability of do many things at the same time with equal concentration, making them multitasking or rather “multi-minding.” So it is tough to grab such women’s attention with TV ads. This is the reason why marketing to women is easier in print advertisements as illustrated in magazines such as New Woman, Cosmopolitan, and so on.

Many companies have already recognized this change and have responded accordingly. It is a big challenge in comparison to marketing only to men. But the whole cheese lies in marketing to women, the contributors to 80% consumer purchases. Women today do not limit their shopping to just staring outside the shop’s window. They march straight in and decide what is best for them. Some females even consider shopping as their hobby apart from reading, cooking, sewing, and so forth. The door for business has opened wider. But the obstacles laid forward are tougher than before. It is not a mission impossible, but a mission critical.

Martha Bartletta in her book ‘Marketing to Women’ explains these principles and converts them into valuable marketing and communication insights. Here are some insights from her book that are worth thinking about:

  • Women think “We”, Men think “Me”
  • Women want Trust, Men want Respect
  • Women Affiliate, Men Differentiate
  • Women connect through commonality, Men connect through competition
  • Women seek understanding, Men seek solutions
  • Women get personal, Men stay detached
  • Women do it all at once, Men do one thing at a time
  • Women maximise, Men prioritise
  • Women want “the perfect answer”, Men settle for a “good solution”

Marketing to women is not a rocket science but it requires a lot of labour and spending so marketers should understand the significance of marketing to women as, women are the primary consumers and key decision makers.

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To achieve better sales and profits, most companies could be doing more to cultivate business from their existing customers. However, enthusiasm for customer-retaining strategies must not endanger sound customer-getting efforts. How companies balance the two is the big question. To intensify reaching old customers while still seeking new ones, for many firms, will mean changes in market analysis, planning systems, management incentives, and marketing and/or operations organization. In the rush toward growth, consumer marketers have tended to regard success as stemming from obtaining new customers while unwittingly minimizing the importance of satisfying old ones. It is time for more companies to distinguish between their getting and retaining functions, to assess the balance between them, and to remedy any deficiencies in customer retention. This process requires management to value the potential of current customers and to treat them in special ways to get them to keep coming back. Several major elements should be part of the new marketing mix for customer retention: Product extras Keeping customers frequently requires giving them more than the basic product that initially attracted them. Product extras for individual customers over time can play a sales-expansive role. Reinforcing promotions Product promotion works better when aimed at existing customers. If a marketer knows who these customers are, benefits can be obtained by giving them reinforcing communications. Sales force connections The sales force can play a decisive role in the customer-retention function. At a retail or service counter the salesperson is the focal point of the company's strategy and is the firm to the customer. Post-purchase communication A company must anticipate that some customers will encounter either minor or serious problems after purchasing. If the firm is not ready to hear and correct these difficulties, the customer may not repurchase  or may cancel the the relationship. Whether company or customer is at fault, standby post-purchase activities can be instrumental in saving these customers.

8 Comments

  1. Chintan Bharwada January 28, 2010 at 6:04 am

    Marketing to women – Are you ready!! http://loyaltyandcustomers.com/2010/01/marketing-to-women/

  2. Distinctive gather January 29, 2010 at 12:15 am

    Marketing to #women will deliver more profits to your bottom line http://ow.ly/11Aim

  3. Inger Edlund January 29, 2010 at 9:25 am

    Is there really a differece? – Are you ready!! @ http://loyaltyandcustomers.com/2010/01/marketing-to-women/

  4. Inger Edlund January 29, 2010 at 9:28 am

    Is there really a differece? – Marketing to women @ http://loyaltyandcustomers.com/2010/01/marketing-to-women/

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