Articles
Marketing Mix for Retaining Customers
To achieve better sales and profits, most companies could be doing more to cultivate business from their existing customers. However, enthusiasm for customer-retaining strategies must […]
customer loyalty
Articles
Customer loyalty – managing, understanding and profitability
It is of vital importance that organisations understand what drives both value and delight for their customers. Adopting a customer centric vision enables an organisation […]
Articles
Customer loyalty can be a long process. You can start by doing few simple things:
Follow up with clients once per month Keeping an open dialog always helps. Make sure you talk general things than pure business. Remember this will […]