Roy Morgan announces winners of New Zealand Customer Satisfaction Awards

Last Updated: August 5, 2020By Admin

At a gala dinner in Auckland on Thursday night, 24 winners of the 2011 Annual Roy Morgan Customer Satisfaction Awards were announced.

As well as the winners of the 2011 Annual Award, Monthly winners were announced for January, 2012.

2011 Annual Award Winners:

Finance
Financial Institution of the Year	SBS Bank
Major Bank of the Year	Kiwibank
Travel & Tourism
Domestic Airline of the Year	Air New Zealand
International Airline of the Year	Singapore Airlines
Hotel of the Year	Novotel
Retail
Coffee Shop of the Year	Muffin Break
Clothing Store of the Year	Postie
Department Store of the Year	Kirkcaldie & Stains
Furniture/ Electrical Store of the Year	Harvey Norman
Hardware Store of the Year	Bunnings
Liquor Store of the Year	Liquorland
Music/ Book Store of the Year	JB Hi-Fi
Pharmacy of the Year	Unichem
Quick Service Restaurant of the Year	Subway
Shoe Store of the Year	Hannahs
Sports Store of the Year	Hunting & Fishing
Supermarket of the Year	Pak ‘n Save
Telecommunications
Home Phone Provider of the Year	Vodafone
Internet Service Provider of the Year	Paradise
Mobile Handset of the Year	Apple iPhone
Mobile Service Provider of the Year	2 degrees
Utilities
Electricity Provider of the Year	Energy OnLine
Gas Provider of the Year	Genesis Energy
Automotive
Car Manufacturer of the Year	Suzuki

The Customer Satisfaction Awards are based on Roy Morgan Single Source which surveys over 12,000 New Zealander’s annually.

Full details of all winners are available at CustomerSatisfactionAwards.com.

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