Australia’s fast-growing digital wallet Beem officially loses “It” to embrace bigger role in digital economy

Last Updated: May 4, 2022By

Australia’s home-grown digital wallet has unveiled a sleek new name and a fresh new look, as it readies to deliver consumers and merchants a swag of must-have features and cut-through experiences over coming months.

Now used by more than 1.5 million customers, the brand and app formerly known as “Beem It” will from today be known simply, stylishly and easily as “Beem” in an ongoing push to keep things elegant and delightful for users.

“We’ve been Beem It for a long time and as we keep evolving and adding new functionality to the app, saying ‘Beem It’ just didn’t roll off the tongue or encapsulate who we want to be,” said Beem CEO Mark Britt.

“It was time to shed the IT and make way for an all-new Beem, which fits perfectly our aspiration to become Australia’s digital marketplace.”

The simplified name and new look comes as Beem doubles down on ways to delight consumers and merchants alike, having successfully launched Beem Rewards as a first step last month with more than 500 merchants and brands flocking to the platform consciously created for Australian consumers and brands.

“Beem Rewards exemplifies new capabilities that will propel the already successful digital wallet into exciting new experiences well beyond social payments functionality,” Britt said. “It helps consumers support Aussie businesses and potentially get something back in return.

“Aussies understand it’s time to back local businesses. Beem Rewards gives businesses a potent new platform to connect with customers and foster better understood relationships.”

Beem has plans to build an Australian digital marketplace that aims to deliver on the unique needs of Australian consumers and merchants, and flourish through facilitating exceptional customer experiences.

On the creative side, the new Beem look, mononym and brand narrative has been brought to life by globally renowned designer Not Washington whose clients include YouTube TV, SBS Food Network and LA Confidential. The new slanting of the “m” makes the brand feel continual, and represents the start of the conversation, always going up and improving, while also giving sense of movement and dynamism.

“We know Australia is at the cutting edge of Fintech excellence, especially around customer centric design and user experience excellence,” Britt said. “That’s because Australians are demanding and discerning digital customers.

“Right now our team is working hard in the development trenches, creating an even better Beem – this means constantly evolving to elevate payment experiences. The new look and name is just the beginning of some great things coming. Watch this space!”

latest video

news via inbox

Nulla turp dis cursus. Integer liberos  euismod pretium faucibua

To achieve better sales and profits, most companies could be doing more to cultivate business from their existing customers. However, enthusiasm for customer-retaining strategies must not endanger sound customer-getting efforts. How companies balance the two is the big question. To intensify reaching old customers while still seeking new ones, for many firms, will mean changes in market analysis, planning systems, management incentives, and marketing and/or operations organization. In the rush toward growth, consumer marketers have tended to regard success as stemming from obtaining new customers while unwittingly minimizing the importance of satisfying old ones. It is time for more companies to distinguish between their getting and retaining functions, to assess the balance between them, and to remedy any deficiencies in customer retention. This process requires management to value the potential of current customers and to treat them in special ways to get them to keep coming back. Several major elements should be part of the new marketing mix for customer retention: Product extras Keeping customers frequently requires giving them more than the basic product that initially attracted them. Product extras for individual customers over time can play a sales-expansive role. Reinforcing promotions Product promotion works better when aimed at existing customers. If a marketer knows who these customers are, benefits can be obtained by giving them reinforcing communications. Sales force connections The sales force can play a decisive role in the customer-retention function. At a retail or service counter the salesperson is the focal point of the company's strategy and is the firm to the customer. Post-purchase communication A company must anticipate that some customers will encounter either minor or serious problems after purchasing. If the firm is not ready to hear and correct these difficulties, the customer may not repurchase  or may cancel the the relationship. Whether company or customer is at fault, standby post-purchase activities can be instrumental in saving these customers.

you might also like

    lets see

    lets see

    lets see