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Virtual Customer Engagement Summit, 2 – 4 December, 2020

Europe’s Largest Customer Experience Event, NEW Interactive Experience

Welcome to the industry’s largest customer engagement event, this year has moved to an exciting interactive virtual conference boasting three days of case study presentations, you’ll virtually join 1000+ peers witnessing 70+ speakers from world-class brands presenting a realm of case study content relating to the latest innovations in the CX world, helping you to arm yourself with an array of new, exciting strategies to delight your customers.

Customer engagement is the key to exceeding your customers’ expectations – let us take you on your journey to success with exclusive content that will demonstrate how you can become more accurate, dependable and provide the service that your customers’ expect in this ever-more digital world of engagement.

Our Live Events are at the core of our business and we deeply value the support of all those involved and have done over the last decade since when we began. The wellbeing of our delegates, speakers, sponsors, partners, and staff is of the utmost importance. We would all like to thank you for your committed and continued support and look forward to welcoming you to the 2020 Virtual Customer Engagement Summit, taking place on the 2nd, 3rd and 4th December.

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