Education
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Chintan Bharwada
Education
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Articles
Top 10 tips to empower your sales force for greater customer retention that drives loyalty
To remain competitive in a dynamic and increasingly multifaceted global setting, you need to create an environment in which your customers are at the center […]
Business
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Articles
Six ways for building customer value to enhance the relationship
Beyond short-term outcomes, beyond even immediate results, successful long-term relationships are key to determining operational as well as financial success for your business. Below are my six indicators which can/should be used to understand the customer relationships and how to add value. […]
Appointments
Former Yapta CEO Tom Romary joins Rearden Commerce to lead the company’s consumer and loyalty services business
An entrepreneur and seasoned executive with deep experience in managing consumer Internet and ecommerce businesses, Mr. Romary will be responsible for leading Rearden Commerce’s growing consumer and loyalty services business — both primary drivers of the Deem platform. […]
Appointments
Alfredo Ortiz of CSM Bakery elected to IFMA’s Board of Directors
Alfredo Ortiz, vice-president of foodservice national account sales at CSM Bakery Products, was recently elected to the board of directors for the International Food Manufacturers Association (IFMA).
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Articles
Is Loyalty a type of customer behaviour?
Most businesses have already executed, or are at least thinking of executing, campaigns and initiatives which sow the seeds of loyalty. Over time this will help you to mould your customer behaviour. […]
Appointments
Starbucks adds social media entrepreneur Clara Shih to their board
Starbucks Corp has added social media entrepreneur Clara Shih to the coffee giant’s board of directors.
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Appointments
Audi appoints Jeri Ward as the first-ever Director of Customer Experience
Jeri Ward has been an employee of the automotive industry for over 20 years, but it was just recently that she was named the first-ever director of Customer Experience for Audi.
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