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(ABN Newswire) Alibaba.com Limited the world’s leading small business e-commerce company, announced last year that it is investing in India, with the launch of its local […]

CSN Stores, the third largest online retailer of home goods in the U.S., has selected IBM’s Netezza® TwinFin® appliance to quickly mine and analyze terabytes of business data flowing through the company every day.
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America’s largest drugstore chain Walgreens announced that Graham W. Atkinson will be joining the company as Senior VP and Chief Customer Experience Officer, effective Jan. […]

This is a reminder for all loyalty professionals not to take things for granted. Sara K. Clarke recently reported in Orlando Sentinel that the Wyndham and Choice Hotels are being sued over their loyalty program.
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Southwest’s popular Rapid Rewards loyalty program will be revitalised to a points-based loyalty scheme with based on money spent for a ticket. Southwest has partnered with a third-party provider, Maritz, to offer additional rewards. […]

Etihad Airways and Etihad Golf Club have joined hands with the Tourism Queensland, to initiate a global online promotion offering six golfers across the world […]

Ford and Honda can boast that they have the most loyal customers of any automotive brand, according to a customer survey released last month by J.D. Power and Associates.
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Orange has announced two new international initiatives (certification and awards) for front line employees as part of a strategy to become the number one operator […]