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Executives from Wyndham Worldwide, US Bank, Acxiom, and Sears Holding Company Bring Keen Insight, join Loyalty 360’s Board of Advisors […]

Foursquare has partnered with Starwood Hotels and Resorts to begin offering members of the Starwood Preferred Guest (SPG) loyalty program additional points, badges and rewards […]

Audi of America announced today that it will release a new Audi Roadside App for iPhone® users, as well as for Android® and some BlackBerry® devices. […]

Bloom discussed the constantly evolving customer intelligence best practices and why they are a fundamental component of customer relationship management (CRM). He also discussed how knowing core characteristics of different kinds of customers can help companies more easily and accurately predict purchase decisions, as well as make choices about product improvements, new product/service offerings, and more. Attendees learnt about the tools to use, and how to use them to get ahead of the competition, while strengthening their customer relationships. […]

Acquity Group, a world-leading multi-channel commerce and digital marketing company, today announced its partnership with Adobe Systems Incorporated to create and deliver a new generation of enterprise solutions designed to enrich the customer experience.
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RightNow® was named a Leader by Gartner, Inc. in the “Magic Quadrant for CRM Customer Service Contact Centers” repor […]

Best Western has selected Interactions Corp. to provide a highly advanced, conversational voice portal for members of its Best Western Rewards® loyalty program. The voice portal, which leverages Interactions’ HumanTouch™ platform, will help Best Western Rewards members experience a seamless customer care process, enabling them to quickly obtain account information, redeem awards and get details about program benefits […]

ASTA announced today that it has selected mPassport®, the worldwide medical concierge, as its newest service. mPassport is a mobile and online service that helps travellers find carefully selected, English-speaking doctors in more than 180 countries and make an appointment on short notice. […]

Italian skincare brand RVB appoints uber to increase sales and customer retention. uber will also look into increasing the salon in UK. […]

Advanced Solutions International (ASI), the developer of iMIS software for member and donor-based non-profits, today announced a partnership with DubMeNow, Inc. to deliver customisable mobile applications for iMIS customers. […]