Enhancing Competitiveness to Facilitate Revenue Growth – Global Telcos Innovative Service Offerings 2016

Last Updated: May 10, 2016By

Research and Markets has announced the addition of the “Global Telcos Innovative Service Offerings 2016: Enhancing Competitiveness to Facilitate Revenue Growth” report to their offering.

This research report provides an overview of the various services being offering by the telcos in order to drive revenues by further strengthening their competitive positioning. It includes an overview of these innovative offerings and also discusses about the various service offerings by the telcos.

It highlights the various plans and its features, which can be used as a benchmark against other telcos, blue-print for the telcos to launch new services and further enhance the existing service offerings. The report discusses more than 70 telcos for the various categories across more than 40 countries globally.

Key Features:

  • Overview of Mobile Services: Highlights mobile subscription trend globally and on a regional basis
  • In:flight Connectivity Services: This section highlights the various in:flight connectivity services offered by telcos across various airlines
  • Device Financing through financial institutions: It discusses about the partnership of telcos with leading handset vendors and financial institutions for offering financing options on devices
  • Device Financing for Contract phones: Provides details of devices by leading telcos for contract subscriptions
  • Bill Shock Prevention offering: This section discusses about the various services provided by telcos to prevent excessive usage of services through alerts which reduces bill shock for customers
  • Customer Loyalty Programs: It provides info about various loyalty programs and methodologies being pursued by telcos to enhance customer loyalty and reduce churn
  • New Age Mobile Value Added Services: This section highlight the evolution of VAS services and some popular services in m:education, video store offering by telcos
  • Music Streaming Services: It highlights the music streaming services offered by select telcos in specific countries.
  • Mobile Money : This section discusses about the mobile money offering by telcos.
  • Other Innovative Services: This section discusses innovative service like flex:offerings, video viewing offered for select set of customers

Key Topics Covered:

1. Overview of Global Mobile Services

  • Mobile Services overview
  • Global Mobile Subscriptions growth trends, 2005-2015
  • Regional Mobile Subscription growth trends, 2005-2015
  • Mobile Broadband subscribers across regions, 2010-2015
  • Global Mobile Broadband subscribers growth by technology, 2015-2021

2. Inflight Connectivity Services

  • Overview of Inflight Connectivity services
  • Inflight Connectivity services
  • Milestones in Inflight Connectivity services
  • How Inflight Connectivity Services work
  • Technologies used to provide Inflight Connectivity Services
  • Telcos offering inflight roaming services

3. Device Financing through financial institutions

  • Overview of Device Financing Plans by Telcos
  • Telcos offering device financing options

4. Device Financing for Contract phones

  • Overview
  • Device Financing schemes by telcos and retail stores in USA

5. Bill Shock Prevention offerings

  • Overview
  • Bill Shock prevention offering by telcos

6. Customer Loyalty Programs

  • Overview of Customer Loyalty Programs
  • Loyalty Programs: Ways to enhance Customer Loyalty
  • Loyalty Programs: What should it focus upon
  • Benefits of Customer Loyalty Programs
  • Customer Loyalty Programs of leading telcos

7. New Age Mobile Value Added Services

  • MVAS Value Chain
  • MVAS Content Evolution
  • Pricing of MVAS services by MNOs
  • MVAS services offered by leading Telcos

8. Music Streaming Services

  • Overview
  • Music Streaming Monetization Strategies
  • Music Streaming Services by leading telcos

9. Mobile Money

  • Key Players involves in the Mobile Payment Ecosystem
  • Benefits of Mobile Financial Services to the key Ecosystem Players
  • Mobile Money services of leading telcos

10. Other Innovative Services

 

Companies Mentioned

  • AT&T
  • Apple
  • Bell
  • C Spire
  • Caixa Bank
  • Celcom
  • Claro
  • Digi
  • Glo Mobile
  • Globe
  • LG
  • M1
  • MTN
  • Moblink
  • NIB
  • Ooredoo
  • Orange
  • Robi
  • Rogers
  • Samsung
  • Singtel
  • Sprint
  • Stanbic Bank
  • TIM Brazil
  • Telefonica
  • Telenor
  • Tigo Senegal
  • Union Bank of Nigeria
  • Verizon
  • Vodacom
  • Vodafone

For more information visit http://www.researchandmarkets.com/research/b4sfhh/global_telcos

latest video

news via inbox

Nulla turp dis cursus. Integer liberos  euismod pretium faucibua

To achieve better sales and profits, most companies could be doing more to cultivate business from their existing customers. However, enthusiasm for customer-retaining strategies must not endanger sound customer-getting efforts. How companies balance the two is the big question. To intensify reaching old customers while still seeking new ones, for many firms, will mean changes in market analysis, planning systems, management incentives, and marketing and/or operations organization. In the rush toward growth, consumer marketers have tended to regard success as stemming from obtaining new customers while unwittingly minimizing the importance of satisfying old ones. It is time for more companies to distinguish between their getting and retaining functions, to assess the balance between them, and to remedy any deficiencies in customer retention. This process requires management to value the potential of current customers and to treat them in special ways to get them to keep coming back. Several major elements should be part of the new marketing mix for customer retention: Product extras Keeping customers frequently requires giving them more than the basic product that initially attracted them. Product extras for individual customers over time can play a sales-expansive role. Reinforcing promotions Product promotion works better when aimed at existing customers. If a marketer knows who these customers are, benefits can be obtained by giving them reinforcing communications. Sales force connections The sales force can play a decisive role in the customer-retention function. At a retail or service counter the salesperson is the focal point of the company's strategy and is the firm to the customer. Post-purchase communication A company must anticipate that some customers will encounter either minor or serious problems after purchasing. If the firm is not ready to hear and correct these difficulties, the customer may not repurchase  or may cancel the the relationship. Whether company or customer is at fault, standby post-purchase activities can be instrumental in saving these customers.

you might also like

    lets see

    lets see

    lets see