The Power of Money-Back Guarantees
Last week, during a conversation with an old friend, an interesting topic came up. My friend mentioned that they had recently acquired a client who […]
Last week, during a conversation with an old friend, an interesting topic came up. My friend mentioned that they had recently acquired a client who […]
In today’s fiercely competitive business landscape, establishing a strong and loyal customer base is essential for sustainable growth and success. That’s where loyalty marketing comes […]
Canada’s renowned loyalty program, the AIR MILES Reward Program (AIR MILES), has significantly enhanced its senior leadership team by welcoming Justine Melman, a seasoned customer […]
Unilever to use Commencis Dataroid, the enterprise-level big data analytics and engagement platform, to optimise customer experience and drive growth through its digital channels. Commencis […]
Retail was in trouble long before COVID-19 hit. The past five years saw daily reports of store closures and retailer bankruptcies. The growth of online commerce […]
Customers Get Angry One of the greatest concerns of any customer facing employee or manager is the dreaded irate customer. You know the one; […]
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