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	<title>Loyalty &#38; Customers</title>
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		<title>ForeSee announces new capability to measure mobile users&#8217; customer experience</title>
		<link>http://loyaltyandcustomers.com/2012/04/foresee-announces-new-capability-to-measure-mobile-users-customer-experience/</link>
		<comments>http://loyaltyandcustomers.com/2012/04/foresee-announces-new-capability-to-measure-mobile-users-customer-experience/#comments</comments>
		<pubDate>Mon, 30 Apr 2012 00:14:49 +0000</pubDate>
		<dc:creator>Chintan Bharwada</dc:creator>
				<category><![CDATA[News]]></category>

		<guid isPermaLink="false">http://loyaltyandcustomers.com/?p=1117</guid>
		<description><![CDATA[ForeSee President and CEO Larry Freed has announced a new mobile measurement technology at the Mobile Shopping Spring Conference in San Diego during his general session address. ForeSee was the first company to develop technology to measure the customer experience of a random, but representative sample of visitors to mobile optimized sites and mobile apps across all leading mobile platforms. ForeSee [...]]]></description>
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		<title>Roy Morgan announces winners of New Zealand Customer Satisfaction Awards</title>
		<link>http://loyaltyandcustomers.com/2012/04/roy-morgan-announces-winners-of-new-zealand-customer-satisfaction-awards/</link>
		<comments>http://loyaltyandcustomers.com/2012/04/roy-morgan-announces-winners-of-new-zealand-customer-satisfaction-awards/#comments</comments>
		<pubDate>Sat, 28 Apr 2012 13:57:33 +0000</pubDate>
		<dc:creator>Chintan Bharwada</dc:creator>
				<category><![CDATA[News]]></category>

		<guid isPermaLink="false">http://loyaltyandcustomers.com/?p=1122</guid>
		<description><![CDATA[At a gala dinner in Auckland on Thursday night, 24 winners of the 2011 Annual Roy Morgan Customer Satisfaction Awards were announced. As well as the winners of the 2011 Annual Award, Monthly winners were announced for January, 2012. 2011 Annual Award Winners: Finance Financial Institution of the Year SBS Bank Major Bank of the [...]]]></description>
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		<title>Abdou Lahlali announced as Chief Marketing Officer International for iCache Inc</title>
		<link>http://loyaltyandcustomers.com/2012/04/abdou-lahlali-announced-as-chief-marketing-officer-international-for-icache-inc/</link>
		<comments>http://loyaltyandcustomers.com/2012/04/abdou-lahlali-announced-as-chief-marketing-officer-international-for-icache-inc/#comments</comments>
		<pubDate>Sat, 28 Apr 2012 00:01:33 +0000</pubDate>
		<dc:creator>Chintan Bharwada</dc:creator>
				<category><![CDATA[Appointments]]></category>

		<guid isPermaLink="false">http://loyaltyandcustomers.com/?p=1113</guid>
		<description><![CDATA[iCache Inc, the technology leader in the mobile payments industry, announced Abdou Lahlali as Chief Marketing Officer (CMO) International, for iCache Inc. Mr. Lahlali has over 30 years of international management experience with major multinational companies such as Procter &#38; Gamble, Quaker Oats, RJR/Nabisco, Timex and Motorola; among others. He brings particular expertise in the areas [...]]]></description>
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		<title>The future of mobile marketing has arrived on Thinaire</title>
		<link>http://loyaltyandcustomers.com/2012/04/the-future-of-mobile-marketing-has-arrived-on-thinaire/</link>
		<comments>http://loyaltyandcustomers.com/2012/04/the-future-of-mobile-marketing-has-arrived-on-thinaire/#comments</comments>
		<pubDate>Fri, 27 Apr 2012 13:53:19 +0000</pubDate>
		<dc:creator>Chintan Bharwada</dc:creator>
				<category><![CDATA[News]]></category>

		<guid isPermaLink="false">http://loyaltyandcustomers.com/?p=1107</guid>
		<description><![CDATA[Thinaire Transmedia Network LLC, is set to revolutionize brand building with a unique and compelling form of engagement marketing that connects off-line media to rich mobile experiences…with a simple tap. Thinaire - the leader in Near Field Communications (NFC) engagement and activation, has launched its patent protected, cloud-based services platform that provides consumers with an intuitive [...]]]></description>
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		<title>Toshiba TEC to Acquire IBM&#8217;s retail store point-of-sale solutions business</title>
		<link>http://loyaltyandcustomers.com/2012/04/toshiba-tec-to-acquire-ibms-retail-store-point-of-sale-solutions-business/</link>
		<comments>http://loyaltyandcustomers.com/2012/04/toshiba-tec-to-acquire-ibms-retail-store-point-of-sale-solutions-business/#comments</comments>
		<pubDate>Thu, 19 Apr 2012 08:19:10 +0000</pubDate>
		<dc:creator>Chintan Bharwada</dc:creator>
				<category><![CDATA[News]]></category>

		<guid isPermaLink="false">http://loyaltyandcustomers.com/?p=1088</guid>
		<description><![CDATA[IBM and Toshiba TEC Corporation today announced a definitive agreement under which Toshiba TEC will acquire IBM's Retail Store Solutions (RSS) business, which offers retail point-of-sale solutions worldwide.]]></description>
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		<title>Deloitte appoints Deborah L. DeHaas to the new position of Chief Inclusion Officer</title>
		<link>http://loyaltyandcustomers.com/2012/04/deloitte-appoints-deborah-l-dehaas-to-the-new-position-of-chief-inclusion-officer/</link>
		<comments>http://loyaltyandcustomers.com/2012/04/deloitte-appoints-deborah-l-dehaas-to-the-new-position-of-chief-inclusion-officer/#comments</comments>
		<pubDate>Thu, 19 Apr 2012 00:12:28 +0000</pubDate>
		<dc:creator>Chintan Bharwada</dc:creator>
				<category><![CDATA[Appointments]]></category>

		<guid isPermaLink="false">http://loyaltyandcustomers.com/?p=1085</guid>
		<description><![CDATA[Delivering on its commitment to creating a workplace where all professionals can build rewarding careers and are valued for their contributions, Deloitte has appointed Deborah L. DeHaas to the new position of chief inclusion officer.]]></description>
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		<title>Global Mobile Customer Loyalty Reaches All-Time Low</title>
		<link>http://loyaltyandcustomers.com/2012/04/global-mobile-customer-loyalty-reaches-all-time-low/</link>
		<comments>http://loyaltyandcustomers.com/2012/04/global-mobile-customer-loyalty-reaches-all-time-low/#comments</comments>
		<pubDate>Wed, 18 Apr 2012 21:57:18 +0000</pubDate>
		<dc:creator>Chintan Bharwada</dc:creator>
				<category><![CDATA[News]]></category>

		<guid isPermaLink="false">http://loyaltyandcustomers.com/?p=1081</guid>
		<description><![CDATA[The average mobile customer switches service provider every 27 months, more than twice as frequently as a decade ago. According to new research from Strategy Analytics, “Wireless Operator Performance Benchmarking, Q4 2011,” global mobile customer churn &#8211; customers switching providers each year &#8211; reached 44 percent at the end of last year, its highest ever [...]]]></description>
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		<title>Loyalty and retention survey finds only 24 percent consider the efforts very effective</title>
		<link>http://loyaltyandcustomers.com/2012/04/loyalty-and-retention-survey-finds-only-24-percent-consider-the-efforts-very-effective/</link>
		<comments>http://loyaltyandcustomers.com/2012/04/loyalty-and-retention-survey-finds-only-24-percent-consider-the-efforts-very-effective/#comments</comments>
		<pubDate>Wed, 18 Apr 2012 19:55:19 +0000</pubDate>
		<dc:creator>Chintan Bharwada</dc:creator>
				<category><![CDATA[News]]></category>

		<guid isPermaLink="false">http://loyaltyandcustomers.com/?p=1077</guid>
		<description><![CDATA[A new survey from SAS, a leader in business analytics and integrated marketing management, and Loyalty 360 – The Loyalty Marketer’s Association, found that although companies are putting increased focus on loyalty and retention programs, only 24 percent consider the efforts very effective.]]></description>
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		<title>FedEx to grow business in Europe, acquiring Polish shipping company Opek Sp.z o.o. to access to nationwide domestic network</title>
		<link>http://loyaltyandcustomers.com/2012/04/fedex-to-grow-business-in-europe-acquiring-polish-shipping-company-opek-sp-z-o-o-to-access-to-nationwide-domestic-network/</link>
		<comments>http://loyaltyandcustomers.com/2012/04/fedex-to-grow-business-in-europe-acquiring-polish-shipping-company-opek-sp-z-o-o-to-access-to-nationwide-domestic-network/#comments</comments>
		<pubDate>Sun, 08 Apr 2012 23:09:29 +0000</pubDate>
		<dc:creator>Chintan Bharwada</dc:creator>
				<category><![CDATA[News]]></category>

		<guid isPermaLink="false">http://loyaltyandcustomers.com/?p=1072</guid>
		<description><![CDATA[FedEx Corp. announced  that it signed an agreement to acquire the Polish courier company Opek Sp.z o.o. (Opek), the latest step in its strategy for growth in Europe. “In recent years, we have made significant investments throughout Europe, greatly expanding our network coverage and improving service to customers” This acquisition will give its FedEx Express [...]]]></description>
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		<title>CashStar’s David D. Stone Named MaineBiz 2012 Leader of the Year</title>
		<link>http://loyaltyandcustomers.com/2012/04/cashstars-david-d-stone-named-mainebiz-2012-leader-of-the-year/</link>
		<comments>http://loyaltyandcustomers.com/2012/04/cashstars-david-d-stone-named-mainebiz-2012-leader-of-the-year/#comments</comments>
		<pubDate>Sun, 08 Apr 2012 22:15:14 +0000</pubDate>
		<dc:creator>Chintan Bharwada</dc:creator>
				<category><![CDATA[News]]></category>

		<guid isPermaLink="false">http://loyaltyandcustomers.com/?p=1069</guid>
		<description><![CDATA[MaineBiz recognizes David D. Stone, CEO and co-founder of Portland-based CashStar, as a 2012 Leader of the Year for driving innovation in digital gifting, expanding a booming Maine business and fostering local economic growth. The honor of Business Leader of the Year marks Stone as a Maine executive who successfully grew his company, and in this case, [...]]]></description>
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