Roy Morgan announces winners of New Zealand Customer Satisfaction Awards

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At a gala dinner in Auckland on Thursday night, 24 winners of the 2011 Annual Roy Morgan Customer Satisfaction Awards were announced.

As well as the winners of the 2011 Annual Award, Monthly winners were announced for January, 2012.
2011 Annual Award Winners:

Finance
Financial Institution of the Year SBS Bank
Major Bank of the Year Kiwibank
Travel & Tourism
Domestic Airline of the Year Air New Zealand
International Airline of the Year Singapore Airlines
Hotel of the Year Novotel
Retail
Coffee Shop of the Year Muffin Break
Clothing Store of the Year Postie
Department Store of the Year Kirkcaldie & Stains
Furniture/ Electrical Store of the Year Harvey Norman
Hardware Store of the Year Bunnings
Liquor Store of the Year Liquorland
Music/ Book Store of the Year JB Hi-Fi
Pharmacy of the Year Unichem
Quick Service Restaurant of the Year Subway
Shoe Store of the Year Hannahs
Sports Store of the Year Hunting & Fishing
Supermarket of the Year Pak ‘n Save
Telecommunications
Home Phone Provider of the Year Vodafone
Internet Service Provider of the Year Paradise
Mobile Handset of the Year Apple iPhone
Mobile Service Provider of the Year 2 degrees
Utilities
Electricity Provider of the Year Energy OnLine
Gas Provider of the Year Genesis Energy
Automotive
Car Manufacturer of the Year Suzuki

The Customer Satisfaction Awards are based on Roy Morgan Single Source which surveys over 12,000 New Zealander’s annually.

Full details of all winners are available at CustomerSatisfactionAwards.com.